What's your warranty policy?
For all products, we offer a one-year warranty. All of our goods are 100% inspected before shipping. In case there is unexpected damage during delivery, please make sure the package is intact before signing.
What's your minimum order quantity (MOQ)?
Our MOQ varies depending on the specific item. Small orders are also welcome, though the unit price may differ from our standard wholesale price.
What packaging do you use for the products?
We generally use standard retail packaging for our products. Customized packages are also welcome and can be manufactured according to your requirements.
How about your payment term?
Usually, we adopt T/T terms: 30% T/T in advance as a deposit, and 70% balance payment before delivery. If you have other inquiries, please feel free to reach out.
Do you support customization and OEM/ODM services?
Yes, customization is highly welcomed. We support OEM/ODM services, including assistance with barcode labeling, custom sizes, shapes, and custom retail packaging solutions.
Who owns the rights to customized designs?
All customized and proprietary designs provided by our clients belong exclusively to the customer. We respect intellectual property and design ownership.